Getting Started
The Call
A complimentary 20-minute conversation. You tell us what's going on. We tell you honestly whether we can help.
The Assessment
A comprehensive RN Care Assessment, in the home or virtually. You receive a clear picture of where things stand and your Personalized Healthcare Roadmap for what comes next.
Ongoing Navigation
If you want continued support, you choose the level that fits. Adjust it any time as needs change.
Simple, flexible, and built around what you actually need.
We offer a few clear levels of support, each shaped around a different stage of need.
It all starts with a complimentary 20-minute conversation. We listen, learn what matters most to you, and recommend the level of support that fits.
Levels of Ongoing Care Navigation
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For anyone managing their own healthcare who wants an experienced nurse as their healthcare GPS.
Includes: your healthcare roadmap, kept up to date · medications, providers, and care plans organized in one place · plain-language explanations of your care · monthly RN check-ins · direct access to your RN Care Navigator for questions
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Recommended for most families
For anyone juggling multiple providers, a chronic condition, a new diagnosis, or a recent hospital stay.Everything in Essential, plus: more frequent access and proactive follow-up · coordination across primary care and specialists · appointment preparation and follow-up · hospital discharge and transition support · family kept informed, with your permission · a monthly care navigation session
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For anyone who wants a private RN advocate who knows their full history and stays in their corner from one appointment to the next.
Everything in Personalized, plus: priority access to your RN Care Navigator · virtual participation in key appointments · navigation through hospital stays and major transitions · a complete medical timeline and advocacy plan for high-stakes decisions · family conference calls · quarterly comprehensive healthcare review
No long-term contracts. Ongoing support is month to month and can be cancelled any time with 30 days' written notice.
Add-on services, including in-person appointment accompaniment, are available at any level of support.
Beyond The Bedside's RN Care Navigators provide care navigation, coordination, and advocacy services. We do not diagnose medical conditions or provide medical treatment. Our role is to help you understand, navigate, and advocate within the care you or your loved one is already receiving.